Inside Sales Associate

Full Time – Direct Hire


Factory Supply, a member of the Liftsafe Group of Companies, is looking to add an inside sales rep to join the team in Charlotte, North Carolina! This is an excellent opportunity for someone in the material handling industry looking for a new challenge!


The primary duties and responsibilities of the Inside Sales Representative include, but are not limited to, the following:

  • Take inbound calls from direct leads.
  • Make outbound calls, on warm data leads and cold calling prospective customers.
  • Understand and learn our product lines.
  • Generate quotes via internal software.
  • Follow up on quotes, submit call logs and overall G10 compliance daily.
  • Weekly and Monthly reporting to General Manager on quotes, orders and pipeline.
  • Send emails and phone calls to follow up on your pipeline of leads.
  • Execute lead nurturing strategies on open quotes effectively moving through sales cycle.
  • Utilize a consultative sales approach to explain our programs, products, and services.
  • Be an effective closer.
  • Manage your leads/calendar/time efficiently and timely manner to ensure that all monthly sales targets are met.


  • 3-5 years’ sales experience in a consultative phone sales environment
  • Excellent verbal, writing, communication, and computer skills
  • Strong proficiency with computers and the ability to multi-task
  • Demonstrated ability to close sales
  • Experience in the material handling industry an asset

Factory Supply believes in opportunities for all. We do not discriminate on the basis of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance.

  • 8 hour shift Monday to Friday
  • High school or equivalent (Preferred)
  • Administrative Support: 2 years (Preferred)
  • Inside Sales: 2 years (Preferred)
  • Customer Service: 2 years (Preferred)

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